AniBook - Complete Veterinary Ecosystem & Livestock Marketplace

1. Introduction & Entity Identification

This Privacy Policy is operated and maintained by Satlaa Tech ("we", "our", or "us") for the mobile application ANB Vendor: Vet & Partner (Package Name: com.anibook.vendor) and the AniBook ecosystem.

This Privacy Policy governs the collection, use, and disclosure of personal information across all our platforms, mobile applications, and services, specifically including:

ANB Vendor: Vet & Partner (Package ID: com.anibook.vendor) — dedicated mobile application for veterinary doctors, artificial insemination (AI) technicians, and livestock service professionals.
AniBook / VetCare User App (Package ID: com.anibook.user) — mobile application for pet owners, dairy farmers, and livestock keepers.
AniBook Web Portal — official web services available at anibook.in.

This policy is published in full compliance with Google Play Developer Program Policies (including User Data and Prominent Disclosure requirements) and applicable Indian Information Technology laws.

2. Prominent Disclosure: Background Location Access (ANB Vendor)

The ANB Vendor app requires and accesses precise location data in the background (even when the app is closed or not in use) when a service provider has toggled their availability status to "Online" or is actively en-route to an assigned booking.

Purpose of Background Location Collection:

To broadcast real-time availability to nearby farmers and livestock owners who require immediate or emergency veterinary care.
To enable live turn-by-turn navigation and provide customers with accurate real-time estimated time of arrival (ETA) while the professional is traveling.
To ensure service safety, fair dispatch allocation based on proximity, and transparent visit completion logs.

Consent & Control: Background location tracking is never initiated automatically. It is requested with an explicit in-app Prominent Disclosure dialog and only operates while you maintain an active "Online" session. You can disable location tracking at any time by toggling your status to "Offline" on the home dashboard or by modifying permissions in your device settings.

3. Information We Collect

Personal & Contact Data: Mobile phone number (for secure OTP authentication), full name, profile photo, and registered clinic/service address.
Professional Credentials (KYC): Veterinary degree/diploma certificates, government photo IDs, and registration credentials for partner verification.
Device & Diagnostics Data: Device model, OS version, Firebase Cloud Messaging (FCM) tokens for instant booking notifications, and crash diagnostics.
Financial Data: Subscription and platform fee payments are processed securely through RBI-compliant payment gateways (Razorpay). We do not store credit/debit card numbers or UPI PINs.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal data to third parties. Data is shared strictly to fulfill core platform operations with:

Google Maps Platform: For geocoding and live navigation assistance.
Firebase (Google LLC): For authentication verification and push notifications.
Razorpay: For secure payment gateway processing.
AWS Cloud Services: For encrypted cloud data and media storage.

5. Data Retention & Account Deletion

You have full ownership of your personal data. You may review, modify, or permanently delete your account and all associated personal information at any time directly through the app settings or via our web deletion portal at /delete-account.

6. Contact Developer & Data Protection Officer

If you have any questions, grievances, or feedback regarding this Privacy Policy or our data practices, please contact us at: